Loading...

ABOUT US COOPER CHELMSFORD.

Find out more about what we do and our team.

Explore the dealership

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Glen Berry

Head Of Business

Simon King

New Car Sales Manager
  • Years at the dealership 1
  • Years in the industry 15

Andrew Knighton

Used Car Sales Manager

Robert Newstead

New Car Retail Manager

Ben Winters

Used Car Retail Manager
  • Years at the dealership 5
  • Years in the industry 15

Justin Brown

Motability Specialist
  • Years at the dealership 3
  • Years in the industry 12

Matthew Hartwell

Aftersales Manager

Martin Ambrose

Parts Manager

Tony Burke

Local Business Development Manager

Dawn Readings

Reception Manager

Jessica Hollidge

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Work was carried out quickly and efficiently; good communication

Service

The car was ready early, and the team are professional and friendly.

Service

Excellent experience

Service

I was called in advance and talked through the drop off and collection process and all was done on time

Service

Service at Chelmsford is always top notch

Service

Service was good, staff very friendly and helpful , especially the service department whom helped me before official opening hours early morning, the latter important to me so that I could be back to work in time.

Service

Olivier, Livvy and the team do a great job.

Service

Efficient as always, no waiting - quick and polite

Service

an electronics fault was full investigated and resolved.

Service

Nothing to complain at or moan about ! Just good old fashioned service and professionalism

Service

Very good level of service. Friendly and helpful staff.

Service

Olivia went the extra mile and I was extremely grateful, and pleased with the outcome.

Service

Very good

Service

efficient and kept me informed

Service

Service advisor was exceptional

Service

Very polite and helpful staff. Kept me informed at all times.

Service

Good service and polite staff.

Service

Found the whole experience pleasant and efficient. From drop off to collection, and contact in between.

Service

Did everything I required.

Service

Issue with car was quickly diagnosed and rectified

Service

Service is always excellent

Service

MOT was completed punctually and arrangements due to current situation were well-organised and reassuring.

Service

Excellent overall

Service

Everything was completed on time.

Service

They did what they said they would do. Will use this garage again for service and car purchase.

Service

Chris who dealt with me could not have been more helpful and responsive to my problem and in getting the matter resolved.

Service

100% satisfied. I was delighted with experience. Booking my service was easy. Drop off and pick up was easy, safe and professionally handled. I was contacted when it was ready and paid over the phone.

Service

Amazing service from Simon and James. Responsive and very professional.

Service

kept me upto date on what they where doing on the car

Service

As above Ross is great and also to meet Simon the new car manager who also is great in keeping me updated with everything.

Sales

Everyone was very friendly.

Sales

the dealership was good and the salesman who deals with my car and friendly and helpful

Sales

Claire was awesome, she managed to also upsell me from a standard X5 to an X5 m50d.

Sales

Seamless, friendly and very helpful service from start to finish

Sales

Henry Bullard sales manager gave great service, up date on car arrival.

Sales

I was kept fully informed during COVID delays. Amanda was great at updating me on progress

Sales

So far I have found this dealership to be polite, friendly and most importantly to me their professional.

Sales

Amazing service

Sales

Salesman was very helpful - just a shame Covid19 prevented a more thorough handover as he couldn't occupy the car with me.

Sales

Would be a 5, but I was buying through the COVID 19 outbreak. Video presentations were given and my sales advisor Amanda Furze was as good as she could be in the circumstance.

Sales

Dependable service and quick response to any queries.