Fast, efficient service and issue quickly resolved.

I've occasionally been less than completely satisfied in the past but not this time. Very happy.

Service and updates from staff excellent. Would've been 5 had the car been washed and vacuumed as offered when dropping car off, but was no big deal.

Routine brake fluid change .quick and efficient.with car cleaned and checked over.while I waited two hours.drank coffee and read paper and looked around the showroom.

BMW Chelmsford offered me fantastic customer service. They made me feel welcome and kept me fully informed throughout the service process. Fantastic staff who really make an effort to make you feel at home.

Willing to please

Very helpful staff. Response time was swift, especially over the Christmas period. Well done

no complaints

Everything was completed to my satisfaction

Always helpful and available to answer any queries. Spend the time to go through whatever you want.

Yes purchase and delivery was spot on as they wanted the sale Its the aftercare service that leaves a lot to be desired!

The sales person, Amanda Furze was excellent and a pleasure to deal with.