Work was carried out quickly and efficiently; good communication

The car was ready early, and the team are professional and friendly.

Excellent experience

I was called in advance and talked through the drop off and collection process and all was done on time

Service at Chelmsford is always top notch

Service was good, staff very friendly and helpful , especially the service department whom helped me before official opening hours early morning, the latter important to me so that I could be back to work in time.

Olivier, Livvy and the team do a great job.

Efficient as always, no waiting - quick and polite

an electronics fault was full investigated and resolved.

Nothing to complain at or moan about ! Just good old fashioned service and professionalism

Very good level of service. Friendly and helpful staff.

Olivia went the extra mile and I was extremely grateful, and pleased with the outcome.

Very good

efficient and kept me informed

Service advisor was exceptional

Very polite and helpful staff. Kept me informed at all times.

Good service and polite staff.

Found the whole experience pleasant and efficient. From drop off to collection, and contact in between.

Did everything I required.

Issue with car was quickly diagnosed and rectified

Service is always excellent

MOT was completed punctually and arrangements due to current situation were well-organised and reassuring.

Excellent overall

Everything was completed on time.

They did what they said they would do. Will use this garage again for service and car purchase.

Chris who dealt with me could not have been more helpful and responsive to my problem and in getting the matter resolved.

100% satisfied. I was delighted with experience. Booking my service was easy. Drop off and pick up was easy, safe and professionally handled. I was contacted when it was ready and paid over the phone.

Amazing service from Simon and James. Responsive and very professional.

kept me upto date on what they where doing on the car

As above Ross is great and also to meet Simon the new car manager who also is great in keeping me updated with everything.

Everyone was very friendly.

the dealership was good and the salesman who deals with my car and friendly and helpful

Claire was awesome, she managed to also upsell me from a standard X5 to an X5 m50d.

Seamless, friendly and very helpful service from start to finish

Henry Bullard sales manager gave great service, up date on car arrival.

I was kept fully informed during COVID delays. Amanda was great at updating me on progress

So far I have found this dealership to be polite, friendly and most importantly to me their professional.

Amazing service

Salesman was very helpful - just a shame Covid19 prevented a more thorough handover as he couldn't occupy the car with me.

Would be a 5, but I was buying through the COVID 19 outbreak. Video presentations were given and my sales advisor Amanda Furze was as good as she could be in the circumstance.

Dependable service and quick response to any queries.