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ABOUT US COOPER CHELMSFORD.

Find out more about what we do and our team.

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Meet the team

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Glen Berry

Head Of Business

Simon King

New Car Sales Manager
  • Years at the dealership 1
  • Years in the industry 15

Andrew Knighton

Used Car Sales Manager

Robert Newstead

New Car Retail Manager

Ben Winters

Used Car Retail Manager
  • Years at the dealership 5
  • Years in the industry 15

Justin Brown

Motability Specialist
  • Years at the dealership 3
  • Years in the industry 12

Matthew Hartwell

Aftersales Manager

Martin Ambrose

Parts Manager

Tony Burke

Local Business Development Manager

Dawn Readings

Reception Manager

Jessica Hollidge

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Fast, efficient service and issue quickly resolved.

Service

I've occasionally been less than completely satisfied in the past but not this time. Very happy.

Service

Service and updates from staff excellent. Would've been 5 had the car been washed and vacuumed as offered when dropping car off, but was no big deal.

Service

Routine brake fluid change .quick and efficient.with car cleaned and checked over.while I waited two hours.drank coffee and read paper and looked around the showroom.

Service

BMW Chelmsford offered me fantastic customer service. They made me feel welcome and kept me fully informed throughout the service process. Fantastic staff who really make an effort to make you feel at home.

Service

Willing to please

Service

Very helpful staff. Response time was swift, especially over the Christmas period. Well done

Service

no complaints

Service

Everything was completed to my satisfaction

Service

Always helpful and available to answer any queries. Spend the time to go through whatever you want.

Sales

Yes purchase and delivery was spot on as they wanted the sale Its the aftercare service that leaves a lot to be desired!

Sales

The sales person, Amanda Furze was excellent and a pleasure to deal with.